Delete your Tendlo account

In the app

1. Open Tendlo and tap More, then Account.
2. Tap Delete my account and confirm.

Without the app

Email [email protected] from the email address you sign in with, or say which phone number you sign in with. We delete the account within 7 days and reply when it is done.

What is deleted

• Your account, name, email address and phone number.
• Every family that only you belong to, with its parents' details, medicines, dose history, health records, papers, uploaded files and message history.

What is kept

• A family you share with someone else stays for them, and they become its owner. Your name is removed from it.
• Messages already delivered to a parent's WhatsApp stay on their phone.
• Records we must keep by law, such as payment invoices, are kept for as long as the law requires.

Uploaded files are removed within a day of the account being deleted.